Manage the ticketing system to track IT support requests and ensure alignment with KPIs.
Provide support for systems including Okta, Google Workspace, Slack, Asana, and LastPass.
Handle asset management, document IT procedures, and contribute to the internal AI chatbot.
Power Digital is an AI-Native Growth Firm that helps brands grow with proprietary technology and strategic thinking. They are a people-first firm with a culture built on curiosity, ambition, and accountability.
Own first-tier IT support across Slack, Notion, Jira, and calls.
Support macOS and iOS devices, MDM, and identity management via Okta.
Improve hardware asset tracking and IT operations processes.
UFORCE is a combat-systems integrator developing deployable defence technology for allied nations. The company is growing rapidly and values combat-proven, real-world experience and speed.
Own complex technical escalations and manage corporate IT environment, including access governance, identity administration, and SaaS management.
Handle L1 escalations, onboarding/offboarding, and security incidents with end-to-end ownership.
Drive automation and process improvement using scripts, APIs, and AI to enhance IT support efficiency.
The company is a globally distributed technology organization supporting a complex, enterprise-grade product ecosystem. It fosters a flat, transparent culture with strong emphasis on ownership, collaboration, and continuous learning.
Oversee daily team operations, manage workload distribution, and serve as an escalation point for complex client issues.
Coach team members through monthly 1-on-1 sessions, conduct root cause analysis, and foster accountability.
Maintain service board hygiene, review completed work, and attend weekly leadership meetings.
Intelligent Technical Solutions is an IT services company providing managed support and cybersecurity. They emphasize a culture of core values, leadership behaviors, and a customer-first mindset, with a team-based environment.
Provide remote technical support and manage IT infrastructure including cloud services, hardware, and networks for a globally distributed engineering team.
Administer Microsoft 365 services, user accounts, software licenses, and ensure compliance with internal IT policies and security measures.
Collaborate with departments to implement modern IT solutions, monitor network performance, and maintain documentation for systems and procedures.
Ehvert Mission Critical, a business unit within Salas O'Brien, specializes in the design and construction management of data centers. The firm is part of a 4,000-person engineering and professional services company with over 100 offices across North America, recognized for delivering innovative engineering solutions for mission-critical facilities.
Support and enhance enterprise technology solutions, troubleshooting issues and recommending improvements.
Collaborate with IT teams and stakeholders to evaluate technology performance and ensure quality and security standards.
Contribute to modernization by evaluating emerging technologies and performing application and infrastructure testing.
Our partner is a mission-driven financial services environment that supports greater financial access, choice, and opportunity. They are a collaborative, inclusive, and forward-thinking team focused on innovation and professional growth.
Provision and manage employee devices, identities, and access across Windows and Mac environments.
Troubleshoot and resolve technical issues from account access to backend disruptions for clinical tools.
Maintain VPN, remote access, and internal systems while documenting processes and coordinating with engineering.
Welby Health is a San Diego-based healthcare organization focused on transforming complex condition management through integrated care coordination and data-driven insights. It is a growing company that partners with physicians and health systems to deliver scalable solutions.
Own end-to-end IT provisioning for new hires and provide day-to-day technical support.
Identify repetitive processes and design AI-powered automations using tools like Claude, Zapier, or n8n.
Collaborate with People, Technology, and business teams to improve digital workplace operations.
The company is a fast-growing, remote-first organization leveraging technology and AI to improve employee experiences. It has a culture of trust, collaboration, optimism, curiosity, and professional growth.
Provide seamless tech support and manage day-to-day access, security, and hardware requests for a distributed team.
Orchestrate exceptional onboarding and offboarding experiences, collaborating with People Operations and vendors.
Implement support models and security guidelines, working alongside Legal and Procurement to maintain operational efficiency.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. They deliver integrated, AI-powered solutions for K–12 classrooms and support a distributed team of 500+ employees.